Frequently Asked Questions

Find answers to common questions about Coincert. Can't find what you're looking for? Contact support.

How do I join the beta?

Coincert is available via TestFlight. Join the waitlist at coincert.app and you'll receive an invite when spots are available.

How do I link my bank account?

Coincert supports direct bank connections via OAuth, FinanceKit for Apple Card, Apple Cash, and Apple Savings (iOS 17.4+), and file imports (CSV/OFX). Go to Settings > Connections to get started.

How do I connect my Apple Card?

Coincert uses Apple FinanceKit to access your Apple Card and Apple Cash data. In the app, tap "Add Account" and select "Apple Card" or "Apple Cash". You'll be prompted to authorize access through iOS.

Is my data secure?

Yes. All your financial data is stored locally on your device and optionally synced to your personal iCloud account. We do not have access to your data, and we never store it on our servers. See our Privacy Policy for more details.

How do I enable iCloud sync?

You can enable iCloud sync in the app's Settings. Make sure you're signed into iCloud on all devices you want to sync. Your data will automatically sync across your iPhone, iPad, and Mac.

Can I export my data?

Yes. In the app's Settings, you can export your transaction data as CSV files for use in other applications or for backup purposes.

How do I delete my data?

You can delete individual transactions, accounts, or all app data in the Settings section of the app. If you've enabled iCloud sync, you'll need to manually delete data from iCloud as well.

What does Coincert cost?

Coincert is currently free during the beta period. Pricing details will be announced before the public launch. No features will be removed from beta testers.

How do I report a bug or request a feature?

Email support@coincert.app with details about the issue or feature request. You can also use the support page or the feature request form.

What devices are supported?

Coincert is available on iPhone, iPad, Mac, and Apple Watch. Requires iOS 17 / macOS 14 / watchOS 10 or later.