Support

Need help with Coincert? We're here to assist you.

Contact Us

For support inquiries, questions, or feedback, please email us at:

support@coincert.app

Frequently Asked Questions

How do I link my bank account?

Coincert uses Plaid to securely connect to your financial institutions. In the app, tap "Add Account" and follow the prompts to search for your bank and sign in with your credentials.

How do I connect my Apple Card?

Coincert uses Apple FinanceKit to access your Apple Card and Apple Cash data. In the app, tap "Add Account" and select "Apple Card" or "Apple Cash". You'll be prompted to authorize access through iOS.

Is my data secure?

Yes. All your financial data is stored locally on your device and optionally synced to your personal iCloud account. We do not have access to your data, and we never store it on our servers. See our Privacy Policy for more details.

How do I enable iCloud sync?

You can enable iCloud sync in the app's Settings. Make sure you're signed into iCloud on all devices you want to sync. Your data will automatically sync across your iPhone, iPad, and Mac.

Can I export my data?

Yes. In the app's Settings, you can export your transaction data as CSV files for use in other applications or for backup purposes.

How do I delete my data?

You can delete individual transactions, accounts, or all app data in the Settings section of the app. If you've enabled iCloud sync, you'll need to manually delete data from iCloud as well.

Additional Resources

More documentation, tutorials, and feature guides are coming soon.